Delivery Platform Dispute Management

Stop Paying Out of Your Pocket for Delivery Driver Mistakes

Why should you foot the bill for someone else’s mistake?

You shouldn’t be held financially responsible for issues like:

We identify and report these kinds of delivery issues for you to assist you in dispute resolutions.

We also monitor and flag customers who consistently seek unjustified refunds, costing you money.

Superorder AI tools will notify you in real time about delivery issues and order errors like:

Missed items, drinks, sides, or toppings
Delayed/slow order prep by staff leading to lost orders
Downtime caused by platform integrations, store visibility, bad courier behavior

Within seconds, you can proactively reach out to your customers to keep them happy and protect your brand’s reputation.

Every minute offline on delivery apps means lost sales.

You can prevent this with Superorder real-time notifications and auto-restart.

Here is what happens when Superorder AI detects downtime:

Superorder AI auto-restarts your stores on delivery apps to prevent any revenue losses.
Superorder AI notifies your manager and owner as soon as an integration goes into downtime.

Within seconds, you are back online taking orders.

We pinpoint and report issues in your restaurant, such as:

Here is what happens when Superorder AI detects downtime:

No more guesswork. Make informed decisions, improve your operational excellence, increase your revenue, and up your reputation based on data.

Track every penny on platforms like DoorDash, Uber Eats, and Grubhub.

Unlike most aggregators:

Here is what happens when Superorder AI detects downtime:

Superorder captures every detail - from taxes, commissions, and fees to ad and promo spends
We take into account canceled and refunded orders

Understand your margins, costs, ads, and taxes, and close your monthly books with confidence.