Grubhub is one of the oldest delivery service platforms. It launched in 2004 and is considered by many to be one of the pioneers of this new delivery-focused market. Today, Grubhub is still an industry leader. With more than 31 million active monthly users, hundreds of thousands of restaurant partners, and delivery drivers in more than 4,000 cities, Grubhub can help you reach a new level of success.
When you're ready to become a Grubhub restaurant merchant, turn to Superorder. We can help you get set up with Grubhub and streamline your operations. Our team can handle all the finer details, allowing you to focus on what you do best: Making fantastic food!
Grubhub revolutionized online ordering, and its simplicity extends to merchants. The signup process is straightforward, and help from Superorder makes it even more effortless.
The first thing to do is head over to get.grubhub.com.
This site is Grubhub's merchant portal, where you can sign up and get started. Provide basic information about your restaurant and begin the onboarding process. You'll see plenty of information about pricing and features, allowing you to choose a level of service that's right for your business.
Let Superorder handle the signup process if that seems a little overwhelming to you. We'll take care of it all from start to finish.
Part of the onboarding process includes receiving a dedicated Grubhub tablet. This small piece of portable tech is where you'll accept Grubhub orders. It's separate from your primary system, allowing you to handle delivery orders as a different part of your operations if you choose to do so.
While convenient, having that dedicated tablet can be challenging for some restaurants. Luckily, Superorder can simplify things with a consolidation app. It aggregates orders from several delivery platforms into one place. We can also integrate the consolidation app into your existing POS system, making the transition to accepting Grubhub orders a breeze.
After you get things up and running, the only left to do is optimize how you fulfill orders. The key to success with Grubhub is to fulfill orders swiftly and efficiently. Doing so will decrease delivery time, earning better ratings and more visibility.
Don't treat your Grubhub delivery orders as an afterthought. Many restaurants that work with Grubhub experience a significant boost in order volume. That means an additional revenue stream that you can use to cover a wide range of costs.
The beauty of delivery service is that it doesn't require physical expansion or investing in new equipment. If you do things right, you don't need to hire new kitchen staff, either. Work with your existing team to perfect the order fulfillment workflow.
Then, take full advantage of digital tools to fine-tune your menu, handle cancellations, issue refunds, and provide impressive customer service. Don't be afraid to reach out to Superorder. We're here to help you make the most of your Grubhub partnership.
There's no better way to reach customers than through email and mobile marketing. Millions of people order food directly through their smartphones. Whether they use a third-party delivery service or do a quick search for nearby ghost restaurants, those devices are a major touchpoint.
With mobile marketing, Superorder can reach diners when and where it matters most. Clever campaigns utilizing targeted ads, SMS, in-app notifications, geo-tagged alerts, and more can drum up interest and get people through your virtual doors.
The same goes for email marketing. Success requires ongoing engagement and contact. Superorder can encourage new and existing customers to sign up to your email list, making it easy to keep your virtual restaurant brand at the forefront of their minds. Use it to provide information about promotions, retarget previous diners, and more.
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