How Does it Work?

Grubhub revolutionized online ordering, and its simplicity extends to merchants. The signup process is straightforward, and help from Superorder makes it even more effortless.

Getting Started

The first thing to do is head over to

This site is Grubhub's merchant portal, where you can sign up and get started. Provide basic information about your restaurant and begin the onboarding process. You'll see plenty of information about pricing and features, allowing you to choose a level of service that's right for your business.

Let Superorder handle the signup process if that seems a little overwhelming to you. We'll take care of it all from start to finish.

Installing the Tablet

Part of the onboarding process includes receiving a dedicated Grubhub tablet. This small piece of portable tech is where you'll accept Grubhub orders. It's separate from your primary system, allowing you to handle delivery orders as a different part of your operations if you choose to do so.

While convenient, having that dedicated tablet can be challenging for some restaurants. Luckily, Superorder can simplify things with a consolidation app. It aggregates orders from several delivery platforms into one place. We can also integrate the consolidation app into your existing POS system, making the transition to accepting Grubhub orders a breeze.

Optimize Operations

After you get things up and running, the only left to do is optimize how you fulfill orders. The key to success with Grubhub is to fulfill orders swiftly and efficiently. Doing so will decrease delivery time, earning better ratings and more visibility.

Sign Up and Get Started

Don't treat your Grubhub delivery orders as an afterthought. Many restaurants that work with Grubhub experience a significant boost in order volume. That means an additional revenue stream that you can use to cover a wide range of costs.

The beauty of delivery service is that it doesn't require physical expansion or investing in new equipment. If you do things right, you don't need to hire new kitchen staff, either. Work with your existing team to perfect the order fulfillment workflow.

Then, take full advantage of digital tools to fine-tune your menu, handle cancellations, issue refunds, and provide impressive customer service. Don't be afraid to reach out to Superorder. We're here to help you make the most of your Grubhub partnership.

Run Successful Email and Mobile Campaigns

There's no better way to reach customers than through email and mobile marketing. Millions of people order food directly through their smartphones. Whether they use a third-party delivery service or do a quick search for nearby ghost restaurants, those devices are a major touchpoint.

With mobile marketing, Superorder can reach diners when and where it matters most. Clever campaigns utilizing targeted ads, SMS, in-app notifications, geo-tagged alerts, and more can drum up interest and get people through your virtual doors.

The same goes for email marketing. Success requires ongoing engagement and contact. Superorder can encourage new and existing customers to sign up to your email list, making it easy to keep your virtual restaurant brand at the forefront of their minds. Use it to provide information about promotions, retarget previous diners, and more.

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How to Beat the Competition

Use Grubhub+. Grubhub+ is a subscription service that offers many perks to members. The most impressive is free delivery on select orders from specific restaurants. Choosing a plan that includes Grubhub+ access makes a huge difference. Grubhub+ members are high-value customers who are likelier to order from restaurants with free delivery.
Standout Branding. Branding is everything in the restaurant business. It's how you make your first impression among diners, and it can be the thing that sets you apart from the competition. Invest in high-quality branding to leave a lasting impact.
Offer Promotions. Who doesn't love a discount or free food? Consider offering promotions for first-time customers who order through the Grubhub platform? A promo will encourage repeat business and may earn you a new loyal customer.

Take the Stress Out of Managing Your Deliveries with Superorder

Frequently asked questions

How much does UberEats take from restaurants?

UberEats charges between 15% and 30% for delivery orders depending on which plan you pick. We can help you sign up with UberEats– please reach out to our team to get started.

How do I contact UberEats restaurant support?

You can reach out to UberEats support at or 833-275-3287. We also take care of all your support requests so you can reach out to our team here as well.

How much does UberEats take from restaurants?

You can reach out to our team here and we will take care of everything to sign up for UberEats from start to finish.

How often does UberEats pay restaurants?

UberEats pays restaurants every week for the sales done in the previous week. If you’d like to learn more, please reach out to us here.

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