Review Management Agent

AI-Powered Engagement That Builds Trust

The AI Review Management Agent delivers personalized replies, turning complaints into recoveries and happy customers into loyal advocates. By curating order-level responses and automating at scale, every customer feels heard, building trust and repeat visits.

Aggregate Reviews

AI Agents ensure every review gets a timely, personalized response, strengthening brand reputation across Google, Yelp, and delivery platforms.

AI Powered Responses

New reviews trigger AI-crafted replies with context and offers, turning unhappy guests into returning customers, and happy customers into brand advocates.

100% Response Rates

Automated, always-on responses drive 100% review coverage.

AI Analytics

AI analyzes all customer feedback to give your store managers clear, actionable steps for improvement.

An Agent That Automats & Personalizes Every Review Response to Every Guest

Superorder consolidates reviews from multiple platforms, analyzes them using AI, generates personalized responses, and replies in minutes.

SMART RESPONSE SYSTEM

Built to Personalize Review Responses at Scale

Send different replies to customers based on their average order value, order frequency, order history, and more. Tailor your responses to strengthen customer relationships.

Loyalty-Based Responses

Customize replies for repeat customers, acknowledging their continued support.

AOV-Driven Engagement

Tailor responses based on a customer's average order value, offering appropriate incentives.

Order History Integration

Craft responses that reference past orders, creating a personalized experience.

Rating-Specific Templates

Use pre-designed templates for different star ratings to ensure appropriate tone and content.