Baja's
Ratings and Reviews

Want to know what customers really think about Baja's?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.3
🧮 Total Number of Reviews
24,431
⚠️ Reviews 1–3 Stars
17%
🚫 Stores Under 4 Stars
17%
🔁 Review Response Rate
45.86%
📝 Average Number of Reviews per Store
349

How Many Baja's
Locations Are There in the U.S.?

Baja's operates 70 locations across the United States, based on available review data.

Recent Baja's
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Great breakfast place. Waitress handled a large group including kids very well.

July 2025

This place is great! Fresh food and Israel the manager is awesome!

July 2025

Loved the burrito! Fresh stuff. Looking forward to visiting again soon!

July 2025

Excellent service and good prices, exquisite flavor

July 2025

Great food and service. Prices are affordable too.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Baja's respond to customer reviews online?
Baja's replies to 45.86% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Baja's have across all locations?
Baja's has received 24,431 total reviews across its locations on Google.
Where do Baja's's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Baja's locations nationwide. The overall rating is an average of all available review data.
Is Baja's actively managing its online reputation?
Based on review response rate and activity, Baja's appears to be actively monitoring guest feedback on Google. 45.86% of its reviews receive direct replies from the brand or location staff.
Based on public data, Baja's does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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