Baja's Grill
Ratings and Reviews

Want to know what customers really think about Baja's Grill?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.3
🧮 Total Number of Reviews
14,771
⚠️ Reviews 1–3 Stars
17%
🚫 Stores Under 4 Stars
21%
🔁 Review Response Rate
9.96%
📝 Average Number of Reviews per Store
448

How Many Baja's Grill
Locations Are There in the U.S.?

Baja's Grill operates 55 locations across the United States, based on available review data.

Recent Baja's Grill
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Love that i can get and try something new!

July 2025

The service was fast, the food was very good.

July 2025

Great place to get some really good Mexican food.

July 2025

Excellent Mexican food! Love their Buritos!

July 2025

Food is just ok. Too much sauce comes on most items.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Baja's Grill respond to customer reviews online?
Baja's Grill replies to 9.96% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Baja's Grill have across all locations?
Baja's Grill has received 14,771 total reviews across its locations on Google.
Where do Baja's Grill's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Baja's Grill locations nationwide. The overall rating is an average of all available review data.
Is Baja's Grill actively managing its online reputation?
Based on review response rate and activity, Baja's Grill appears to be actively monitoring guest feedback on Google. 9.96% of its reviews receive direct replies from the brand or location staff.
Based on public data, Baja's Grill does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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