Bertucci's
Ratings and Reviews

Want to know what customers really think about Bertucci's?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Bertucci's's official site
⭐ Average Rating
4.4
🧮 Total Number of Reviews
64,464
⚠️ Reviews 1–3 Stars
15%
🚫 Stores Under 4 Stars
40%
🔁 Review Response Rate
59.29%
📝 Average Number of Reviews per Store
837

How Many Bertucci's
Locations Are There in the U.S.?

Bertucci's operates 78 locations across the United States, based on available review data.
See 78 Bertucci's Locations on Atlas by Superorder

Recent Bertucci's
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Lisa was an AMAZING server! Great people and food!

July 2025

Had a great lunch today with excellent service from Tim!

July 2025

Raf-el gave us the best service we had in a long time

July 2025

Great food and great service from our waiter raf-el!

July 2025

Rayna is very nice and very helpful. Foods was good

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

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Frequently Asked Questions

How does Bertucci's respond to customer reviews online?
Bertucci's replies to 59.29% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Bertucci's have across all locations?
Bertucci's has received 64,464 total reviews across its locations on Google.
Where do Bertucci's's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Bertucci's locations nationwide. The overall rating is an average of all available review data.
Is Bertucci's actively managing its online reputation?
Based on review response rate and activity, Bertucci's appears to be actively monitoring guest feedback on Google. 59.29% of its reviews receive direct replies from the brand or location staff.
Based on public data, Bertucci's does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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