Bites
Ratings and Reviews

Want to know what customers really think about Bites?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.4
🧮 Total Number of Reviews
50,335
⚠️ Reviews 1–3 Stars
17%
🚫 Stores Under 4 Stars
17%
🔁 Review Response Rate
33.88%
📝 Average Number of Reviews per Store
296

How Many Bites
Locations Are There in the U.S.?

Bites operates 170 locations across the United States, based on available review data.

Recent Bites
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

The Nashville sandwich was great and was cooked perfectly!!

July 2025

Customer service top tier!! Food amazing! Def my new bougie go to spot 🔥🔥🔥

July 2025

Food is great. Be prepared to wait. Cash only.

July 2025

The food here was amazing, and the staff were super friendly

July 2025

Great food, staff, and atmosphere! The ribeye is very good!

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Bites respond to customer reviews online?
Bites replies to 33.88% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Bites have across all locations?
Bites has received 50,335 total reviews across its locations on Google.
Where do Bites's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Bites locations nationwide. The overall rating is an average of all available review data.
Is Bites actively managing its online reputation?
Based on review response rate and activity, Bites appears to be actively monitoring guest feedback on Google. 33.88% of its reviews receive direct replies from the brand or location staff.
Based on public data, Bites does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.