Boiling Point
Ratings and Reviews

Want to know what customers really think about Boiling Point?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.2
🧮 Total Number of Reviews
23,469
⚠️ Reviews 1–3 Stars
19%
🚫 Stores Under 4 Stars
23%
🔁 Review Response Rate
11.72%
📝 Average Number of Reviews per Store
533

How Many Boiling Point
Locations Are There in the U.S.?

Boiling Point operates 44 locations across the United States, based on available review data.

Recent Boiling Point
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Really delicious pho, and Kris was top-tier staff!

July 2025

Food was so good!! Very inexpensive compared to most hot pot places

July 2025

I don’t think it’s authentic Vietnamese pho

July 2025

So good! Fresh food. Staff is extremely friendly!

July 2025

Delicious food and server Kris was awesome! Will definitely come back.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Boiling Point respond to customer reviews online?
Boiling Point replies to 11.72% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Boiling Point have across all locations?
Boiling Point has received 23,469 total reviews across its locations on Google.
Where do Boiling Point's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Boiling Point locations nationwide. The overall rating is an average of all available review data.
Is Boiling Point actively managing its online reputation?
Based on review response rate and activity, Boiling Point appears to be actively monitoring guest feedback on Google. 11.72% of its reviews receive direct replies from the brand or location staff.
Based on public data, Boiling Point does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

Explore More Chains

Check out reviews for other popular brands: