Bongo Java
Ratings and Reviews

Want to know what customers really think about Bongo Java?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.2
🧮 Total Number of Reviews
1,504
⚠️ Reviews 1–3 Stars
18%
🚫 Stores Under 4 Stars
20%
🔁 Review Response Rate
21.33%
📝 Average Number of Reviews per Store
301

How Many Bongo Java
Locations Are There in the U.S.?

Bongo Java operates 5 locations across the United States, based on available review data.

Recent Bongo Java
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Great service! Had an iced americano with local honey and cinnamon. 💯

July 2025

Very rude and unprofessional customer service. Over priced, and mediocre coffee.

June 2025

Just pulled a huge piece of hair out of my mouth while having a croissant.

June 2025

Good but pricey. Not very friendly. Weird names for ordinary sandwiches. Noisy

May 2025

Coffee was mediocre attitude was really not good

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Bongo Java respond to customer reviews online?
Bongo Java replies to 21.33% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Bongo Java have across all locations?
Bongo Java has received 1,504 total reviews across its locations on Google.
Where do Bongo Java's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Bongo Java locations nationwide. The overall rating is an average of all available review data.
Is Bongo Java actively managing its online reputation?
Based on review response rate and activity, Bongo Java appears to be actively monitoring guest feedback on Google. 21.33% of its reviews receive direct replies from the brand or location staff.
Based on public data, Bongo Java does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.