Carvel
Ratings and Reviews

Want to know what customers really think about Carvel?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Carvel's official site
⭐ Average Rating
4.4
🧮 Total Number of Reviews
165,008
⚠️ Reviews 1–3 Stars
14%
🚫 Stores Under 4 Stars
34%
🔁 Review Response Rate
13.64%
📝 Average Number of Reviews per Store
519

How Many Carvel
Locations Are There in the U.S.?

Carvel operates 319 locations across the United States, based on available review data.
See 319 Carvel Locations on Atlas by Superorder

Recent Carvel
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Seats are not spaced for people taller than 5'5 in the 100 section...

July 2025

Service took for ever, ac Was out. Food was poor

July 2025

Beautiful place, excellent. Recommend it

July 2025

Beautiful , big peaceful place stayed 2 nights

July 2025

My favorite bagels in New Rochelle. Love everything they have❤️

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

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Frequently Asked Questions

How does Carvel respond to customer reviews online?
Carvel replies to 13.64% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Carvel have across all locations?
Carvel has received 165,008 total reviews across its locations on Google.
Where do Carvel's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Carvel locations nationwide. The overall rating is an average of all available review data.
Is Carvel actively managing its online reputation?
Based on review response rate and activity, Carvel appears to be actively monitoring guest feedback on Google. 13.64% of its reviews receive direct replies from the brand or location staff.
Based on public data, Carvel does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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