Charleys Philly Steaks
Ratings and Reviews

Want to know what customers really think about Charleys Philly Steaks?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Charleys Philly Steaks's official site
⭐ Average Rating
4.3
🧮 Total Number of Reviews
297,340
⚠️ Reviews 1–3 Stars
18%
🚫 Stores Under 4 Stars
48%
🔁 Review Response Rate
17.65%
📝 Average Number of Reviews per Store
447

How Many Charleys Philly Steaks
Locations Are There in the U.S.?

Charleys Philly Steaks operates 665 locations across the United States, based on available review data.
See 665 Charleys Philly Steaks Locations on Atlas by Superorder

Recent Charleys Philly Steaks
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Love the Philly cheesesteak sandwich and boneless wings.

July 2025

Everything was perfect even though we closed it down. Will be back.

July 2025

Plenty of parking and Dicks always has good selection of golf gear

July 2025

I love the African skirt I got there at African kios.

July 2025

Love Charley's cheesesteaks. Wish there was one in PCB

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Learn more

Frequently Asked Questions

How does Charleys Philly Steaks respond to customer reviews online?
Charleys Philly Steaks replies to 17.65% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Charleys Philly Steaks have across all locations?
Charleys Philly Steaks has received 297,340 total reviews across its locations on Google.
Where do Charleys Philly Steaks's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Charleys Philly Steaks locations nationwide. The overall rating is an average of all available review data.
Is Charleys Philly Steaks actively managing its online reputation?
Based on review response rate and activity, Charleys Philly Steaks appears to be actively monitoring guest feedback on Google. 17.65% of its reviews receive direct replies from the brand or location staff.
Based on public data, Charleys Philly Steaks does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

Explore More Chains

Check out reviews for other popular brands:

Grand Junction Grilled Subs
Haven Hot Chicken
Protein Bar & Kitchen
Just Subs
The Restaurant Business Inc.

AI Agents for reputation management and delivery profitability

Products
Surveys & Feedback AgentReview Management AgentDelivery Profitability AgentsAI Scorecards, Insights & Alerts
Customers
Why Superorder?Case StudiesPricing
Resources
BlogPressRestaurant Reviews
© Superorder 2025
Virtual Restaurant AgreementPrivacy PolicySuperSuite Agreement