Chocolate Shoppe Ice Cream
Ratings and Reviews

Want to know what customers really think about Chocolate Shoppe Ice Cream?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Chocolate Shoppe Ice Cream's official site
⭐ Average Rating
4.6
🧮 Total Number of Reviews
15,760
⚠️ Reviews 1–3 Stars
8%
🚫 Stores Under 4 Stars
11%
🔁 Review Response Rate
9.01%
📝 Average Number of Reviews per Store
216

How Many Chocolate Shoppe Ice Cream
Locations Are There in the U.S.?

Chocolate Shoppe Ice Cream operates 73 locations across the United States, based on available review data.
See 73 Chocolate Shoppe Ice Cream Locations on Atlas by Superorder

Recent Chocolate Shoppe Ice Cream
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

They have fast service and the works here are very nice and polite.

July 2025

Loved the hard ice cream banana split!!

July 2025

Great customer service and everything is delicious!!

July 2025

Best sweet place around Bergen and Passaic county 10/10 would recommend

July 2025

Staff was very helpful and friendly and the ambiance was amazing also. 10/10

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Frequently Asked Questions

How does Chocolate Shoppe Ice Cream respond to customer reviews online?
Chocolate Shoppe Ice Cream replies to 9.01% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Chocolate Shoppe Ice Cream have across all locations?
Chocolate Shoppe Ice Cream has received 15,760 total reviews across its locations on Google.
Where do Chocolate Shoppe Ice Cream's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Chocolate Shoppe Ice Cream locations nationwide. The overall rating is an average of all available review data.
Is Chocolate Shoppe Ice Cream actively managing its online reputation?
Based on review response rate and activity, Chocolate Shoppe Ice Cream appears to be actively monitoring guest feedback on Google. 9.01% of its reviews receive direct replies from the brand or location staff.
Based on public data, Chocolate Shoppe Ice Cream does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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