Chopt
Ratings and Reviews

Want to know what customers really think about Chopt?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.6
🧮 Total Number of Reviews
220,908
⚠️ Reviews 1–3 Stars
8%
🚫 Stores Under 4 Stars
32%
🔁 Review Response Rate
9.23%
📝 Average Number of Reviews per Store
2482

How Many Chopt
Locations Are There in the U.S.?

Chopt operates 89 locations across the United States, based on available review data.

Recent Chopt
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Israel was very helpful and made a great chicken ranch salad!

July 2025

Miranda and Jaden were amazing! Thank you.

July 2025

Exelent place to spend some relaxing time with a great view.

July 2025

Beautiful leisure space for relaxing and people watching.

July 2025

Miranda was so friendly and great with my allergies!

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Chopt respond to customer reviews online?
Chopt replies to 9.23% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Chopt have across all locations?
Chopt has received 220,908 total reviews across its locations on Google.
Where do Chopt's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Chopt locations nationwide. The overall rating is an average of all available review data.
Is Chopt actively managing its online reputation?
Based on review response rate and activity, Chopt appears to be actively monitoring guest feedback on Google. 9.23% of its reviews receive direct replies from the brand or location staff.
Based on public data, Chopt does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.