Cinnabon
Ratings and Reviews

Want to know what customers really think about Cinnabon?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.3
🧮 Total Number of Reviews
1,466,253
⚠️ Reviews 1–3 Stars
18%
🚫 Stores Under 4 Stars
46%
🔁 Review Response Rate
28.57%
📝 Average Number of Reviews per Store
1570

How Many Cinnabon
Locations Are There in the U.S.?

Cinnabon operates 946 locations across the United States, based on available review data.

Recent Cinnabon
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

It was really fun, but long waits. I recommend a fast pass, though!

July 2025

AWFUL- that’s all I’m going to say! Do not waste your $ here! Yuck

July 2025

Food court and variety between pilot and attached resturant .

July 2025

Excellent place to taste food, buy what you like.

July 2025

This lady can't wait for my order she's hurry hurry 😩

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Cinnabon respond to customer reviews online?
Cinnabon replies to 28.57% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Cinnabon have across all locations?
Cinnabon has received 1,466,253 total reviews across its locations on Google.
Where do Cinnabon's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Cinnabon locations nationwide. The overall rating is an average of all available review data.
Is Cinnabon actively managing its online reputation?
Based on review response rate and activity, Cinnabon appears to be actively monitoring guest feedback on Google. 28.57% of its reviews receive direct replies from the brand or location staff.
Based on public data, Cinnabon does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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