Crumbl Cookies
Ratings and Reviews

Want to know what customers really think about Crumbl Cookies?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Crumbl Cookies's official site
⭐ Average Rating
4.8
🧮 Total Number of Reviews
1,635,684
⚠️ Reviews 1–3 Stars
5%
🚫 Stores Under 4 Stars
2%
🔁 Review Response Rate
64.02%
📝 Average Number of Reviews per Store
1536

How Many Crumbl Cookies
Locations Are There in the U.S.?

Crumbl Cookies operates 1,065 locations across the United States, based on available review data.
See 1,065 Crumbl Cookies Locations on Atlas by Superorder

Recent Crumbl Cookies
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Always fresh and warm. Welcoming employees love this place

July 2025

Absolutely delicious and no issues! Kind staff as well.

July 2025

Great cookies for sharing! Easy check out.

July 2025

Love this store. My order was packed fast and accurate!

July 2025

the best cookies I’ve tried honestly. I like the service there always nice.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

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Frequently Asked Questions

How does Crumbl Cookies respond to customer reviews online?
Crumbl Cookies replies to 64.02% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Crumbl Cookies have across all locations?
Crumbl Cookies has received 1,635,684 total reviews across its locations on Google.
Where do Crumbl Cookies's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Crumbl Cookies locations nationwide. The overall rating is an average of all available review data.
Is Crumbl Cookies actively managing its online reputation?
Based on review response rate and activity, Crumbl Cookies appears to be actively monitoring guest feedback on Google. 64.02% of its reviews receive direct replies from the brand or location staff.
Based on public data, Crumbl Cookies does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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