Eataly
Ratings and Reviews

Want to know what customers really think about Eataly?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Eataly's official site
⭐ Average Rating
4.3
🧮 Total Number of Reviews
45,488
⚠️ Reviews 1–3 Stars
17%
🚫 Stores Under 4 Stars
6%
🔁 Review Response Rate
1.78%
📝 Average Number of Reviews per Store
2527

How Many Eataly
Locations Are There in the U.S.?

Eataly operates 18 locations across the United States, based on available review data.
See 18 Eataly Locations on Atlas by Superorder

Recent Eataly
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Delicious, fun atmosphere, gorgeous setting

July 2025

Incredibly overpriced, but the food was good.

July 2025

Friendly atmosphere. Very high prices, like everywhere in New York these days.

July 2025

Excellent! The taste of Italy at a reasonable price

July 2025

Excellent service 👍 Delicious food 😋 👌 👏🏻👏🏻

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Frequently Asked Questions

How does Eataly respond to customer reviews online?
Eataly replies to 1.78% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Eataly have across all locations?
Eataly has received 45,488 total reviews across its locations on Google.
Where do Eataly's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Eataly locations nationwide. The overall rating is an average of all available review data.
Is Eataly actively managing its online reputation?
Based on review response rate and activity, Eataly appears to be actively monitoring guest feedback on Google. 1.78% of its reviews receive direct replies from the brand or location staff.
Based on public data, Eataly does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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