Five Guys
Ratings and Reviews

Want to know what customers really think about Five Guys?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.3
🧮 Total Number of Reviews
719,025
⚠️ Reviews 1–3 Stars
16%
🚫 Stores Under 4 Stars
3%
🔁 Review Response Rate
37.84%
📝 Average Number of Reviews per Store
904

How Many Five Guys
Locations Are There in the U.S.?

Five Guys operates 795 locations across the United States, based on available review data.

Recent Five Guys
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Burgers rock and you can't beat the fresh cut fries cooked in peanut oil!

July 2025

By far some the worst attitudes known to mankind 🤣 its actually weird.

July 2025

You know what it is. Awesome burgers. Just hace to sell your car to eat it. Jk.

July 2025

They got the price of a combo under $20.

July 2025

delicious, the fries are very large portions and the burgers are incredible

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Five Guys respond to customer reviews online?
Five Guys replies to 37.84% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Five Guys have across all locations?
Five Guys has received 719,025 total reviews across its locations on Google.
Where do Five Guys's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Five Guys locations nationwide. The overall rating is an average of all available review data.
Is Five Guys actively managing its online reputation?
Based on review response rate and activity, Five Guys appears to be actively monitoring guest feedback on Google. 37.84% of its reviews receive direct replies from the brand or location staff.
Based on public data, Five Guys does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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