J. Alexander's
Ratings and Reviews

Want to know what customers really think about J. Alexander's?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See J. Alexander's's official site
⭐ Average Rating
4.4
🧮 Total Number of Reviews
67,542
⚠️ Reviews 1–3 Stars
13%
🚫 Stores Under 4 Stars
8%
🔁 Review Response Rate
81.42%
📝 Average Number of Reviews per Store
1378

How Many J. Alexander's
Locations Are There in the U.S.?

J. Alexander's operates 49 locations across the United States, based on available review data.
See 49 J. Alexander's Locations on Atlas by Superorder

Recent J. Alexander's
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Jodi was great, she made us feel very welcomed. Thank you!

July 2025

Andrew was such a wonderfu person!! Such a sweet person !!!

July 2025

Had a really good time an the food was awesome 👌🏾

July 2025

Chorizo was bland. Our server was fantastic.

July 2025

Great experience! Our server Daisy was awesome!

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Frequently Asked Questions

How does J. Alexander's respond to customer reviews online?
J. Alexander's replies to 81.42% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does J. Alexander's have across all locations?
J. Alexander's has received 67,542 total reviews across its locations on Google.
Where do J. Alexander's's ratings come from?
Ratings shown on this page are based on Google reviews from customers at J. Alexander's locations nationwide. The overall rating is an average of all available review data.
Is J. Alexander's actively managing its online reputation?
Based on review response rate and activity, J. Alexander's appears to be actively monitoring guest feedback on Google. 81.42% of its reviews receive direct replies from the brand or location staff.
Based on public data, J. Alexander's does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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