Joella's Hot Chicken
Ratings and Reviews

Want to know what customers really think about Joella's Hot Chicken?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.3
🧮 Total Number of Reviews
19,119
⚠️ Reviews 1–3 Stars
18%
🚫 Stores Under 4 Stars
28%
🔁 Review Response Rate
26.85%
📝 Average Number of Reviews per Store
1062

How Many Joella's Hot Chicken
Locations Are There in the U.S.?

Joella's Hot Chicken operates 18 locations across the United States, based on available review data.

Recent Joella's Hot Chicken
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

GREAT CHICKEN. GREAT PEOPLE. Just a lil mo sauce in the cup pls🙏🙏

July 2025

Love this place, the chicken is very good and the service is great to!

July 2025

Vibes were on point. Chicken even more so!

July 2025

Food was amazing and came out quickly. Restaurant was also very clean.

July 2025

Food was amazing and the service was great!

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

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Frequently Asked Questions

How does Joella's Hot Chicken respond to customer reviews online?
Joella's Hot Chicken replies to 26.85% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Joella's Hot Chicken have across all locations?
Joella's Hot Chicken has received 19,119 total reviews across its locations on Google.
Where do Joella's Hot Chicken's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Joella's Hot Chicken locations nationwide. The overall rating is an average of all available review data.
Is Joella's Hot Chicken actively managing its online reputation?
Based on review response rate and activity, Joella's Hot Chicken appears to be actively monitoring guest feedback on Google. 26.85% of its reviews receive direct replies from the brand or location staff.
Based on public data, Joella's Hot Chicken does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.