Josh and Johns
Ratings and Reviews

Want to know what customers really think about Josh and Johns?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.7
🧮 Total Number of Reviews
4,674
⚠️ Reviews 1–3 Stars
7%
🚫 Stores Under 4 Stars
0%
🔁 Review Response Rate
65.08%
📝 Average Number of Reviews per Store
779

How Many Josh and Johns
Locations Are There in the U.S.?

Josh and Johns operates 6 locations across the United States, based on available review data.

Recent Josh and Johns
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

As always, great customer service and even better ice cream!

July 2025

Superior flavor & texture. Highly recommended!

July 2025

Amazing ice cream and great staff... Trust me just give them a try!

July 2025

very friendly and nice staff!!!! Ice cream was delicious too.

July 2025

Quick line and the employee was patient with my questions and sample!

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Josh and Johns respond to customer reviews online?
Josh and Johns replies to 65.08% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Josh and Johns have across all locations?
Josh and Johns has received 4,674 total reviews across its locations on Google.
Where do Josh and Johns's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Josh and Johns locations nationwide. The overall rating is an average of all available review data.
Is Josh and Johns actively managing its online reputation?
Based on review response rate and activity, Josh and Johns appears to be actively monitoring guest feedback on Google. 65.08% of its reviews receive direct replies from the brand or location staff.
Based on public data, Josh and Johns does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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