Kona Grill
Ratings and Reviews

Want to know what customers really think about Kona Grill?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.5
🧮 Total Number of Reviews
146,272
⚠️ Reviews 1–3 Stars
13%
🚫 Stores Under 4 Stars
18%
🔁 Review Response Rate
79.91%
📝 Average Number of Reviews per Store
2925

How Many Kona Grill
Locations Are There in the U.S.?

Kona Grill operates 50 locations across the United States, based on available review data.

Recent Kona Grill
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Valentina was excellent! Such a great atmosphere! Tons of fun! Thank you!

July 2025

Brian is AMAZING-handled our high maintenance party!

July 2025

Korbin's best service, very friendly and attentive

July 2025

Kevin was our server tonight and he was great! Good luck with pre-med!

July 2025

Korbin did amazing. Really enjoy my time here today. Will be coming back.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Kona Grill respond to customer reviews online?
Kona Grill replies to 79.91% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Kona Grill have across all locations?
Kona Grill has received 146,272 total reviews across its locations on Google.
Where do Kona Grill's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Kona Grill locations nationwide. The overall rating is an average of all available review data.
Is Kona Grill actively managing its online reputation?
Based on review response rate and activity, Kona Grill appears to be actively monitoring guest feedback on Google. 79.91% of its reviews receive direct replies from the brand or location staff.
Based on public data, Kona Grill does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.