Lubys
Ratings and Reviews

Want to know what customers really think about Lubys?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Lubys's official site
⭐ Average Rating
4.2
🧮 Total Number of Reviews
91,056
⚠️ Reviews 1–3 Stars
21%
🚫 Stores Under 4 Stars
19%
🔁 Review Response Rate
66.91%
📝 Average Number of Reviews per Store
1751

How Many Lubys
Locations Are There in the U.S.?

Lubys operates 52 locations across the United States, based on available review data.
See 52 Lubys Locations on Atlas by Superorder

Recent Lubys
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Bad customer service, place without clerk is unpleasant

July 2025

Pricing is affordable compared to other restaurants.

July 2025

Great place great food. Great service great price.

July 2025

Liver and onions are phenomenal. Customer service was excellent.

July 2025

I love the wait staff here. They really make you feel at home.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

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Frequently Asked Questions

How does Lubys respond to customer reviews online?
Lubys replies to 66.91% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Lubys have across all locations?
Lubys has received 91,056 total reviews across its locations on Google.
Where do Lubys's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Lubys locations nationwide. The overall rating is an average of all available review data.
Is Lubys actively managing its online reputation?
Based on review response rate and activity, Lubys appears to be actively monitoring guest feedback on Google. 66.91% of its reviews receive direct replies from the brand or location staff.
Based on public data, Lubys does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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