Matchbox Restaurants
Ratings and Reviews

Want to know what customers really think about Matchbox Restaurants?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.3
🧮 Total Number of Reviews
22,305
⚠️ Reviews 1–3 Stars
17%
🚫 Stores Under 4 Stars
5%
🔁 Review Response Rate
78.19%
📝 Average Number of Reviews per Store
1115

How Many Matchbox Restaurants
Locations Are There in the U.S.?

Matchbox Restaurants operates 20 locations across the United States, based on available review data.

Recent Matchbox Restaurants
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Rose was super nice! She refilled our drinks very kindly!

July 2025

Perfect service! Antonio was VERY patient and friendly

July 2025

Rose was a really great server. She refilled my drink often.

July 2025

Great food and service. It was so hot inside I was sweating though.

July 2025

Antonio was awesome, enjoyed my dinner here because of him.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Matchbox Restaurants respond to customer reviews online?
Matchbox Restaurants replies to 78.19% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Matchbox Restaurants have across all locations?
Matchbox Restaurants has received 22,305 total reviews across its locations on Google.
Where do Matchbox Restaurants's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Matchbox Restaurants locations nationwide. The overall rating is an average of all available review data.
Is Matchbox Restaurants actively managing its online reputation?
Based on review response rate and activity, Matchbox Restaurants appears to be actively monitoring guest feedback on Google. 78.19% of its reviews receive direct replies from the brand or location staff.
Based on public data, Matchbox Restaurants does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.