McDonald's
Ratings and Reviews

Want to know what customers really think about McDonald's?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See McDonald's's official site
⭐ Average Rating
3.5
🧮 Total Number of Reviews
18,139,827
⚠️ Reviews 1–3 Stars
44%
🚫 Stores Under 4 Stars
99%
🔁 Review Response Rate
0.52%
📝 Average Number of Reviews per Store
1466

How Many McDonald's
Locations Are There in the U.S.?

McDonald's operates 12,376 locations across the United States, based on available review data.
See 12,376 McDonald's Locations on Atlas by Superorder

Recent McDonald's
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Customer service is great and fast real helpful and respectful

July 2025

Great food, quick service, friendly staff.

July 2025

I've been waiting for my food for half an hour.

July 2025

Line is always packed. Takes forever to get food. Customer service sucks.

July 2025

Omfg the service and food was to die for… 5/5 chefs kiss

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

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Frequently Asked Questions

How does McDonald's respond to customer reviews online?
McDonald's replies to 0.52% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does McDonald's have across all locations?
McDonald's has received 18,139,827 total reviews across its locations on Google.
Where do McDonald's's ratings come from?
Ratings shown on this page are based on Google reviews from customers at McDonald's locations nationwide. The overall rating is an average of all available review data.
Is McDonald's actively managing its online reputation?
Based on review response rate and activity, McDonald's appears to be actively monitoring guest feedback on Google. 0.52% of its reviews receive direct replies from the brand or location staff.
Based on public data, McDonald's does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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