Planet Franchise Group
Ratings and Reviews

Want to know what customers really think about Planet Franchise Group?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Planet Franchise Group's official site
⭐ Average Rating
3.5
🧮 Total Number of Reviews
5,713
⚠️ Reviews 1–3 Stars
41%
🚫 Stores Under 4 Stars
100%
🔁 Review Response Rate
100.00%
📝 Average Number of Reviews per Store
816

How Many Planet Franchise Group
Locations Are There in the U.S.?

Planet Franchise Group operates 7 locations across the United States, based on available review data.
See 7 Planet Franchise Group Locations on Atlas by Superorder

Recent Planet Franchise Group
Guest Reviews From Real Customers

Star Rating
Date
Comment
March 2024

I’m having problems leaving a review on the link mentioned on the receipt so ...

March 2024

Sonic makes a good, thick, tasty milk shake. Try it - You will like it

March 2024

All stalls are broken but wonderful service..

February 2024

The Sonic has permanently closed their doors.

January 2024

Waited 30 minutes for food I never received but had already paid for.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Frequently Asked Questions

How does Planet Franchise Group respond to customer reviews online?
Planet Franchise Group replies to 100.00% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Planet Franchise Group have across all locations?
Planet Franchise Group has received 5,713 total reviews across its locations on Google.
Where do Planet Franchise Group's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Planet Franchise Group locations nationwide. The overall rating is an average of all available review data.
Is Planet Franchise Group actively managing its online reputation?
Based on review response rate and activity, Planet Franchise Group appears to be actively monitoring guest feedback on Google. 100.00% of its reviews receive direct replies from the brand or location staff.
Based on public data, Planet Franchise Group does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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