Saxbys
Ratings and Reviews

Want to know what customers really think about Saxbys?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Saxbys's official site
⭐ Average Rating
4.2
🧮 Total Number of Reviews
3,642
⚠️ Reviews 1–3 Stars
19%
🚫 Stores Under 4 Stars
41%
🔁 Review Response Rate
39.75%
📝 Average Number of Reviews per Store
63

How Many Saxbys
Locations Are There in the U.S.?

Saxbys operates 58 locations across the United States, based on available review data.
See 58 Saxbys Locations on Atlas by Superorder

Recent Saxbys
Guest Reviews From Real Customers

Star Rating
Date
Comment
June 2025

Good coffee choices. Friendly staff. Poor summer hours

June 2025

It's great.
To deal with knowledgeable people that actually care

May 2025

Great little cafe with friendly staff. I recommend the Matcha.

April 2025

Best saxbys and staff in the whole world with the best chai tea latte!!!

April 2025

Calm vibe, with good coffee and great service. You won't wanna miss this place

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Frequently Asked Questions

How does Saxbys respond to customer reviews online?
Saxbys replies to 39.75% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Saxbys have across all locations?
Saxbys has received 3,642 total reviews across its locations on Google.
Where do Saxbys's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Saxbys locations nationwide. The overall rating is an average of all available review data.
Is Saxbys actively managing its online reputation?
Based on review response rate and activity, Saxbys appears to be actively monitoring guest feedback on Google. 39.75% of its reviews receive direct replies from the brand or location staff.
Based on public data, Saxbys does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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