Sbarro
Ratings and Reviews

Want to know what customers really think about Sbarro?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.2
🧮 Total Number of Reviews
125,600
⚠️ Reviews 1–3 Stars
19%
🚫 Stores Under 4 Stars
79%
🔁 Review Response Rate
51.62%
📝 Average Number of Reviews per Store
438

How Many Sbarro
Locations Are There in the U.S.?

Sbarro operates 287 locations across the United States, based on available review data.

Recent Sbarro
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

I took forever before saborro clark showed up

July 2025

Great pizza. This is the best pizza in the mall.

July 2025

Excellent service and food, I recommend it 100%.

July 2025

Worst slice of pizza I have ever ate as far as texture wise.

July 2025

Pizza was cold and the taste was not good at all

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Sbarro respond to customer reviews online?
Sbarro replies to 51.62% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Sbarro have across all locations?
Sbarro has received 125,600 total reviews across its locations on Google.
Where do Sbarro's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Sbarro locations nationwide. The overall rating is an average of all available review data.
Is Sbarro actively managing its online reputation?
Based on review response rate and activity, Sbarro appears to be actively monitoring guest feedback on Google. 51.62% of its reviews receive direct replies from the brand or location staff.
Based on public data, Sbarro does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.