Shake Smart
Ratings and Reviews

Want to know what customers really think about Shake Smart?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Shake Smart's official site
⭐ Average Rating
4.3
🧮 Total Number of Reviews
2,546
⚠️ Reviews 1–3 Stars
18%
🚫 Stores Under 4 Stars
63%
🔁 Review Response Rate
12.63%
📝 Average Number of Reviews per Store
106

How Many Shake Smart
Locations Are There in the U.S.?

Shake Smart operates 24 locations across the United States, based on available review data.
See 24 Shake Smart Locations on Atlas by Superorder

Recent Shake Smart
Guest Reviews From Real Customers

Star Rating
Date
Comment
June 2025

Super thick shakes great chicken sandwiches and yummy French fries.

June 2025

Had a great time. Thank you Maria for everything!!

May 2025

Food is worth the price. Service is very good.

May 2025

Good service the big lady today, ask for any help,table clean.

May 2025

He refuse to use the bathroom for delivery man

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

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Frequently Asked Questions

How does Shake Smart respond to customer reviews online?
Shake Smart replies to 12.63% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Shake Smart have across all locations?
Shake Smart has received 2,546 total reviews across its locations on Google.
Where do Shake Smart's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Shake Smart locations nationwide. The overall rating is an average of all available review data.
Is Shake Smart actively managing its online reputation?
Based on review response rate and activity, Shake Smart appears to be actively monitoring guest feedback on Google. 12.63% of its reviews receive direct replies from the brand or location staff.
Based on public data, Shake Smart does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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