Shaking Crab
Ratings and Reviews

Want to know what customers really think about Shaking Crab?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.2
🧮 Total Number of Reviews
37,526
⚠️ Reviews 1–3 Stars
19%
🚫 Stores Under 4 Stars
23%
🔁 Review Response Rate
19.69%
📝 Average Number of Reviews per Store
798

How Many Shaking Crab
Locations Are There in the U.S.?

Shaking Crab operates 47 locations across the United States, based on available review data.

Recent Shaking Crab
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Good crab. The Cajun sauce is thick. They need mozz sticks but it’s good

July 2025

My server Solana is the best treats everybody like family

July 2025

My server Solana showed me nothing but a great time a hospitality

July 2025

Great ambiance and atmosphere, food was ok

July 2025

Just amazing great food loved my 🦀 and 🐟

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Shaking Crab respond to customer reviews online?
Shaking Crab replies to 19.69% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Shaking Crab have across all locations?
Shaking Crab has received 37,526 total reviews across its locations on Google.
Where do Shaking Crab's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Shaking Crab locations nationwide. The overall rating is an average of all available review data.
Is Shaking Crab actively managing its online reputation?
Based on review response rate and activity, Shaking Crab appears to be actively monitoring guest feedback on Google. 19.69% of its reviews receive direct replies from the brand or location staff.
Based on public data, Shaking Crab does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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