Subway
Ratings and Reviews

Want to know what customers really think about Subway?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
3.7
🧮 Total Number of Reviews
51,521
⚠️ Reviews 1–3 Stars
34%
🚫 Stores Under 4 Stars
80%
🔁 Review Response Rate
5.96%
📝 Average Number of Reviews per Store
222

How Many Subway
Locations Are There in the U.S.?

Subway operates 232 locations across the United States, based on available review data.

Recent Subway
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

I like this store. It's very clean and the staff is always helpful

July 2025

Dope ladies, sandwich was made with love

July 2025

Rude employees , don’t let me use restroom before ordering

July 2025

They made the sandwiches just like my family likes them.

July 2025

Nice little strip mall. Safeway, Ace Hardware, a thrift store..

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Subway respond to customer reviews online?
Subway replies to 5.96% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Subway have across all locations?
Subway has received 51,521 total reviews across its locations on Google.
Where do Subway's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Subway locations nationwide. The overall rating is an average of all available review data.
Is Subway actively managing its online reputation?
Based on review response rate and activity, Subway appears to be actively monitoring guest feedback on Google. 5.96% of its reviews receive direct replies from the brand or location staff.
Based on public data, Subway does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

Explore More Chains

Check out reviews for other popular brands: