Sweetgreen
Ratings and Reviews

Want to know what customers really think about Sweetgreen?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.1
🧮 Total Number of Reviews
89,784
⚠️ Reviews 1–3 Stars
22%
🚫 Stores Under 4 Stars
48%
🔁 Review Response Rate
78.37%
📝 Average Number of Reviews per Store
394

How Many Sweetgreen
Locations Are There in the U.S.?

Sweetgreen operates 228 locations across the United States, based on available review data.

Recent Sweetgreen
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

This location’s quality is sub par and overly expensive and gets orders wrong

July 2025

Freddy was amazing. Near Longwood. The whole staff was so helpful. Great food!

July 2025

Love Sweetgreen ! This location has nice staff

July 2025

Friendly environment, loved my salad will be coming back

July 2025

Stale food, horrible service and portion size.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Sweetgreen respond to customer reviews online?
Sweetgreen replies to 78.37% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Sweetgreen have across all locations?
Sweetgreen has received 89,784 total reviews across its locations on Google.
Where do Sweetgreen's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Sweetgreen locations nationwide. The overall rating is an average of all available review data.
Is Sweetgreen actively managing its online reputation?
Based on review response rate and activity, Sweetgreen appears to be actively monitoring guest feedback on Google. 78.37% of its reviews receive direct replies from the brand or location staff.
Based on public data, Sweetgreen does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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