The Saga
Ratings and Reviews

Want to know what customers really think about The Saga?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See The Saga's official site
⭐ Average Rating
4.5
🧮 Total Number of Reviews
2,328
⚠️ Reviews 1–3 Stars
11%
🚫 Stores Under 4 Stars
0%
🔁 Review Response Rate
28.13%
📝 Average Number of Reviews per Store
291

How Many The Saga
Locations Are There in the U.S.?

The Saga operates 8 locations across the United States, based on available review data.
See 8 The Saga Locations on Atlas by Superorder

Recent The Saga
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Very kind women in the office, very attentive to help

July 2025

Great store to work in and excellent customer service

June 2025

The maintenance guys where quick, respectful and very professional!

June 2025

Absolutely horrendous and racist attitude towards the customers

June 2025

The assistant manager, Athziri, is awesome and very, professional !

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Frequently Asked Questions

How does The Saga respond to customer reviews online?
The Saga replies to 28.13% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does The Saga have across all locations?
The Saga has received 2,328 total reviews across its locations on Google.
Where do The Saga's ratings come from?
Ratings shown on this page are based on Google reviews from customers at The Saga locations nationwide. The overall rating is an average of all available review data.
Is The Saga actively managing its online reputation?
Based on review response rate and activity, The Saga appears to be actively monitoring guest feedback on Google. 28.13% of its reviews receive direct replies from the brand or location staff.
Based on public data, The Saga does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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