Wing Shack
Ratings and Reviews

Want to know what customers really think about Wing Shack?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.5
🧮 Total Number of Reviews
18,812
⚠️ Reviews 1–3 Stars
13%
🚫 Stores Under 4 Stars
8%
🔁 Review Response Rate
24.48%
📝 Average Number of Reviews per Store
1568

How Many Wing Shack
Locations Are There in the U.S.?

Wing Shack operates 12 locations across the United States, based on available review data.

Recent Wing Shack
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Food was great and Alex was a schweetheart!

July 2025

Jazzline was very kind and helpful very good service and communication

July 2025

Very nice,Always clean and very good service

July 2025

Very nice, clean, helpful,respectful,good service

July 2025

Great food, clean tables, clean bathrooms

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Wing Shack respond to customer reviews online?
Wing Shack replies to 24.48% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Wing Shack have across all locations?
Wing Shack has received 18,812 total reviews across its locations on Google.
Where do Wing Shack's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Wing Shack locations nationwide. The overall rating is an average of all available review data.
Is Wing Shack actively managing its online reputation?
Based on review response rate and activity, Wing Shack appears to be actively monitoring guest feedback on Google. 24.48% of its reviews receive direct replies from the brand or location staff.
Based on public data, Wing Shack does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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