Bangkok Thai
Ratings and Reviews

Want to know what customers really think about Bangkok Thai?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.4
🧮 Total Number of Reviews
96,621
⚠️ Reviews 1–3 Stars
14%
🚫 Stores Under 4 Stars
2%
🔁 Review Response Rate
15.08%
📝 Average Number of Reviews per Store
415

How Many Bangkok Thai
Locations Are There in the U.S.?

Bangkok Thai operates 233 locations across the United States, based on available review data.

Recent Bangkok Thai
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

I have never had such terrible food, and the ingredients were not fresh.

July 2025

gorgeous inside nice staff and food was amazing

July 2025

A bit pricey personally, but love the street foods there !

July 2025

Delicious, friendly, affordable. Can't ask for more!

July 2025

Great experience! My food came out very quickly.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Bangkok Thai respond to customer reviews online?
Bangkok Thai replies to 15.08% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Bangkok Thai have across all locations?
Bangkok Thai has received 96,621 total reviews across its locations on Google.
Where do Bangkok Thai's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Bangkok Thai locations nationwide. The overall rating is an average of all available review data.
Is Bangkok Thai actively managing its online reputation?
Based on review response rate and activity, Bangkok Thai appears to be actively monitoring guest feedback on Google. 15.08% of its reviews receive direct replies from the brand or location staff.
Based on public data, Bangkok Thai does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

Explore More Chains

Check out reviews for other popular brands: