Papa Johns
Ratings and Reviews

Want to know what customers really think about Papa Johns?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Papa Johns's official site
⭐ Average Rating
3.5
🧮 Total Number of Reviews
61,238
⚠️ Reviews 1–3 Stars
40%
🚫 Stores Under 4 Stars
86%
🔁 Review Response Rate
2.43%
📝 Average Number of Reviews per Store
218

How Many Papa Johns
Locations Are There in the U.S.?

Papa Johns operates 281 locations across the United States, based on available review data.
See 281 Papa Johns Locations on Atlas by Superorder

Recent Papa Johns
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

The location doesn't have a seats for you to dine in.

July 2025

This might be the worst $20 pizza Ive ever had. Go anywhere else.

July 2025

Takeaway service only, but super fast, wonderful service.

July 2025

Persino service does not want to serve at the counter.

July 2025

I work here. It's the best job I've had in fast food. Best Pizza 🍕

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Frequently Asked Questions

How does Papa Johns respond to customer reviews online?
Papa Johns replies to 2.43% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Papa Johns have across all locations?
Papa Johns has received 61,238 total reviews across its locations on Google.
Where do Papa Johns's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Papa Johns locations nationwide. The overall rating is an average of all available review data.
Is Papa Johns actively managing its online reputation?
Based on review response rate and activity, Papa Johns appears to be actively monitoring guest feedback on Google. 2.43% of its reviews receive direct replies from the brand or location staff.
Based on public data, Papa Johns does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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