Chip Cookies
Ratings and Reviews

Want to know what customers really think about Chip Cookies?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Chip Cookies's official site
⭐ Average Rating
4.6
🧮 Total Number of Reviews
31,863
⚠️ Reviews 1–3 Stars
9%
🚫 Stores Under 4 Stars
7%
🔁 Review Response Rate
36.55%
📝 Average Number of Reviews per Store
263

How Many Chip Cookies
Locations Are There in the U.S.?

Chip Cookies operates 122 locations across the United States, based on available review data.
See 122 Chip Cookies Locations on Atlas by Superorder

Recent Chip Cookies
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Team member was super helpful
And very informative.

July 2025

The place smells so good and the cookie are even better love this play!

July 2025

Always a pleasure! Best oatmeal cookies around 😁

July 2025

Brian has wonderful customer service and I’ll be back!!

July 2025

Absolutely amazing cookies and even better staff

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

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Frequently Asked Questions

How does Chip Cookies respond to customer reviews online?
Chip Cookies replies to 36.55% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Chip Cookies have across all locations?
Chip Cookies has received 31,863 total reviews across its locations on Google.
Where do Chip Cookies's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Chip Cookies locations nationwide. The overall rating is an average of all available review data.
Is Chip Cookies actively managing its online reputation?
Based on review response rate and activity, Chip Cookies appears to be actively monitoring guest feedback on Google. 36.55% of its reviews receive direct replies from the brand or location staff.
Based on public data, Chip Cookies does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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