Bubba Gump Shrimp Co.
Ratings and Reviews

Want to know what customers really think about Bubba Gump Shrimp Co.?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.2
🧮 Total Number of Reviews
143,452
⚠️ Reviews 1–3 Stars
22%
🚫 Stores Under 4 Stars
23%
🔁 Review Response Rate
92.72%
📝 Average Number of Reviews per Store
4947

How Many Bubba Gump Shrimp Co.
Locations Are There in the U.S.?

Bubba Gump Shrimp Co. operates 29 locations across the United States, based on available review data.

Recent Bubba Gump Shrimp Co.
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Steph was amazing and the food was delicious!!

July 2025

Steph was a very nice and competent waitress

July 2025

Steven, the best waiter in Times Square. A classic not to be missed in New York.

July 2025

What a great experience.
Beautiful decor.
Steven, our amazing server 👍

July 2025

Jacob was an amazing server! Very attentive and helpful.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Bubba Gump Shrimp Co. respond to customer reviews online?
Bubba Gump Shrimp Co. replies to 92.72% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Bubba Gump Shrimp Co. have across all locations?
Bubba Gump Shrimp Co. has received 143,452 total reviews across its locations on Google.
Where do Bubba Gump Shrimp Co.'s ratings come from?
Ratings shown on this page are based on Google reviews from customers at Bubba Gump Shrimp Co. locations nationwide. The overall rating is an average of all available review data.
Is Bubba Gump Shrimp Co. actively managing its online reputation?
Based on review response rate and activity, Bubba Gump Shrimp Co. appears to be actively monitoring guest feedback on Google. 92.72% of its reviews receive direct replies from the brand or location staff.
Based on public data, Bubba Gump Shrimp Co. does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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