Buona
Ratings and Reviews

Want to know what customers really think about Buona?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Buona's official site
⭐ Average Rating
4.4
🧮 Total Number of Reviews
58,078
⚠️ Reviews 1–3 Stars
14%
🚫 Stores Under 4 Stars
17%
🔁 Review Response Rate
62.14%
📝 Average Number of Reviews per Store
538

How Many Buona
Locations Are There in the U.S.?

Buona operates 108 locations across the United States, based on available review data.
See 108 Buona Locations on Atlas by Superorder

Recent Buona
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Delicious, fresh food. Clean, welcoming atmosphere.

July 2025

Always excellent service and the food is incredible!

July 2025

Fantastic New York style. And the antipasto is not too be passed up.

July 2025

It was so good! I forgot to take a picture before I started eating

July 2025

Not the usual location that I go to, but staff was polite and food was good

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

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Frequently Asked Questions

How does Buona respond to customer reviews online?
Buona replies to 62.14% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Buona have across all locations?
Buona has received 58,078 total reviews across its locations on Google.
Where do Buona's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Buona locations nationwide. The overall rating is an average of all available review data.
Is Buona actively managing its online reputation?
Based on review response rate and activity, Buona appears to be actively monitoring guest feedback on Google. 62.14% of its reviews receive direct replies from the brand or location staff.
Based on public data, Buona does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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