Capital Tea
Ratings and Reviews

Want to know what customers really think about Capital Tea?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.3
🧮 Total Number of Reviews
4,656
⚠️ Reviews 1–3 Stars
16%
🚫 Stores Under 4 Stars
33%
🔁 Review Response Rate
9.82%
📝 Average Number of Reviews per Store
119

How Many Capital Tea
Locations Are There in the U.S.?

Capital Tea operates 39 locations across the United States, based on available review data.

Recent Capital Tea
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Horrible company with abysmal customer service, do not support them!

July 2025

Perfect place for a pit stop during a road trip!

July 2025

Excellent sandwiches and scones. So many teas to try. Will be going back.

July 2025

Best Smoothie i’ve ever had, you need to get it immediately (tropical harmony)

July 2025

Good vibes. Lots of spaces to sit and work. Decent prices.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Capital Tea respond to customer reviews online?
Capital Tea replies to 9.82% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Capital Tea have across all locations?
Capital Tea has received 4,656 total reviews across its locations on Google.
Where do Capital Tea's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Capital Tea locations nationwide. The overall rating is an average of all available review data.
Is Capital Tea actively managing its online reputation?
Based on review response rate and activity, Capital Tea appears to be actively monitoring guest feedback on Google. 9.82% of its reviews receive direct replies from the brand or location staff.
Based on public data, Capital Tea does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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