Carrot Express
Ratings and Reviews

Want to know what customers really think about Carrot Express?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.4
🧮 Total Number of Reviews
9,507
⚠️ Reviews 1–3 Stars
14%
🚫 Stores Under 4 Stars
0%
🔁 Review Response Rate
86.38%
📝 Average Number of Reviews per Store
307

How Many Carrot Express
Locations Are There in the U.S.?

Carrot Express operates 31 locations across the United States, based on available review data.

Recent Carrot Express
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Food delicious, atmosphere highly pleasant

July 2025

The Carrot was very clean. Customer service was excellent.

July 2025

Laura always greets you with a big smile! The food never disappoints!!!

July 2025

The food is delicious and the service is very good 🫶🏻

July 2025

Read was so nice really friendly and attentive very happy.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Carrot Express respond to customer reviews online?
Carrot Express replies to 86.38% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Carrot Express have across all locations?
Carrot Express has received 9,507 total reviews across its locations on Google.
Where do Carrot Express's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Carrot Express locations nationwide. The overall rating is an average of all available review data.
Is Carrot Express actively managing its online reputation?
Based on review response rate and activity, Carrot Express appears to be actively monitoring guest feedback on Google. 86.38% of its reviews receive direct replies from the brand or location staff.
Based on public data, Carrot Express does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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