Charlie's Chicken
Ratings and Reviews

Want to know what customers really think about Charlie's Chicken?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Charlie's Chicken's official site
⭐ Average Rating
4.4
🧮 Total Number of Reviews
112,498
⚠️ Reviews 1–3 Stars
16%
🚫 Stores Under 4 Stars
15%
🔁 Review Response Rate
20.39%
📝 Average Number of Reviews per Store
487

How Many Charlie's Chicken
Locations Are There in the U.S.?

Charlie's Chicken operates 340 locations across the United States, based on available review data.
See 340 Charlie's Chicken Locations on Atlas by Superorder

Recent Charlie's Chicken
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Very nice evening on the patio, great food and accommodating service

July 2025

However owns Charlie’s mate … £2.40 for 50cl of water is actually criminal .

July 2025

Always good! I've rarely had any issues with my food here

July 2025

This is the only bar I go to once a week awesome service chill vibe

July 2025

The food is always great. Love all the different sauces.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Frequently Asked Questions

How does Charlie's Chicken respond to customer reviews online?
Charlie's Chicken replies to 20.39% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Charlie's Chicken have across all locations?
Charlie's Chicken has received 112,498 total reviews across its locations on Google.
Where do Charlie's Chicken's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Charlie's Chicken locations nationwide. The overall rating is an average of all available review data.
Is Charlie's Chicken actively managing its online reputation?
Based on review response rate and activity, Charlie's Chicken appears to be actively monitoring guest feedback on Google. 20.39% of its reviews receive direct replies from the brand or location staff.
Based on public data, Charlie's Chicken does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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