Chipotle
Ratings and Reviews

Want to know what customers really think about Chipotle?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Chipotle's official site
⭐ Average Rating
3.7
🧮 Total Number of Reviews
2,396,664
⚠️ Reviews 1–3 Stars
34%
🚫 Stores Under 4 Stars
84%
🔁 Review Response Rate
19.78%
📝 Average Number of Reviews per Store
924

How Many Chipotle
Locations Are There in the U.S.?

Chipotle operates 2,594 locations across the United States, based on available review data.
See 2,594 Chipotle Locations on Atlas by Superorder

Recent Chipotle
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Picked up food, staff was efficient and helpful

July 2025

Just found a cockroach in my chicken bowl!! Never again

July 2025

I love this chipotle the people and service is exquisite

July 2025

As expected great food and drinks.
Place was busy.

July 2025

Everything is great here! Limited parking

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Frequently Asked Questions

How does Chipotle respond to customer reviews online?
Chipotle replies to 19.78% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Chipotle have across all locations?
Chipotle has received 2,396,664 total reviews across its locations on Google.
Where do Chipotle's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Chipotle locations nationwide. The overall rating is an average of all available review data.
Is Chipotle actively managing its online reputation?
Based on review response rate and activity, Chipotle appears to be actively monitoring guest feedback on Google. 19.78% of its reviews receive direct replies from the brand or location staff.
Based on public data, Chipotle does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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