City Brew Coffee
Ratings and Reviews

Want to know what customers really think about City Brew Coffee?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.5
🧮 Total Number of Reviews
39,407
⚠️ Reviews 1–3 Stars
12%
🚫 Stores Under 4 Stars
15%
🔁 Review Response Rate
25.44%
📝 Average Number of Reviews per Store
303

How Many City Brew Coffee
Locations Are There in the U.S.?

City Brew Coffee operates 130 locations across the United States, based on available review data.

Recent City Brew Coffee
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Very small space but matcha is always a hit

July 2025

yummy food, and very sweet staff! would recommend!

July 2025

They serve coffee ,boba tea ,ice cream ,and baked goods and etc…

July 2025

Great deliscious ice latte, good location for a quick break.

July 2025

The presentation was as good as the taste!

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does City Brew Coffee respond to customer reviews online?
City Brew Coffee replies to 25.44% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does City Brew Coffee have across all locations?
City Brew Coffee has received 39,407 total reviews across its locations on Google.
Where do City Brew Coffee's ratings come from?
Ratings shown on this page are based on Google reviews from customers at City Brew Coffee locations nationwide. The overall rating is an average of all available review data.
Is City Brew Coffee actively managing its online reputation?
Based on review response rate and activity, City Brew Coffee appears to be actively monitoring guest feedback on Google. 25.44% of its reviews receive direct replies from the brand or location staff.
Based on public data, City Brew Coffee does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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