East Coast Frozen Custard
Ratings and Reviews

Want to know what customers really think about East Coast Frozen Custard?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See East Coast Frozen Custard's official site
⭐ Average Rating
4.6
🧮 Total Number of Reviews
5,109
⚠️ Reviews 1–3 Stars
8%
🚫 Stores Under 4 Stars
0%
🔁 Review Response Rate
13.01%
📝 Average Number of Reviews per Store
1022

How Many East Coast Frozen Custard
Locations Are There in the U.S.?

East Coast Frozen Custard operates 5 locations across the United States, based on available review data.
See 5 East Coast Frozen Custard Locations on Atlas by Superorder

Recent East Coast Frozen Custard
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Don't make enough product to meet demand

July 2025

Need to be clear only certain flavors on certain days

June 2025

I don't like my sundae served in a big paper cup.

June 2025

Love their strawberry sundaes and my husband loves their chocolate malt

June 2025

Not bad, prices aren't too bad, large portions. Try the blueberry sundae yummy

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Frequently Asked Questions

How does East Coast Frozen Custard respond to customer reviews online?
East Coast Frozen Custard replies to 13.01% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does East Coast Frozen Custard have across all locations?
East Coast Frozen Custard has received 5,109 total reviews across its locations on Google.
Where do East Coast Frozen Custard's ratings come from?
Ratings shown on this page are based on Google reviews from customers at East Coast Frozen Custard locations nationwide. The overall rating is an average of all available review data.
Is East Coast Frozen Custard actively managing its online reputation?
Based on review response rate and activity, East Coast Frozen Custard appears to be actively monitoring guest feedback on Google. 13.01% of its reviews receive direct replies from the brand or location staff.
Based on public data, East Coast Frozen Custard does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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