Firehouse Subs
Ratings and Reviews

Want to know what customers really think about Firehouse Subs?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.3
🧮 Total Number of Reviews
2,123
⚠️ Reviews 1–3 Stars
16%
🚫 Stores Under 4 Stars
0%
🔁 Review Response Rate
95.52%
📝 Average Number of Reviews per Store
425

How Many Firehouse Subs
Locations Are There in the U.S.?

Firehouse Subs operates 5 locations across the United States, based on available review data.

Recent Firehouse Subs
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Omg! Amazing subs. Can't wait for the time.

June 2025

Food quality and preparation is always excellent.

June 2025

The sandwiches are great, the staff is anazing.

June 2025

Food was made quickly and made correctly. Tastes delicious!

June 2025

Sanwich the Engineer awesome, staff amazing

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Firehouse Subs respond to customer reviews online?
Firehouse Subs replies to 95.52% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Firehouse Subs have across all locations?
Firehouse Subs has received 2,123 total reviews across its locations on Google.
Where do Firehouse Subs's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Firehouse Subs locations nationwide. The overall rating is an average of all available review data.
Is Firehouse Subs actively managing its online reputation?
Based on review response rate and activity, Firehouse Subs appears to be actively monitoring guest feedback on Google. 95.52% of its reviews receive direct replies from the brand or location staff.
Based on public data, Firehouse Subs does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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