Gigi's Cupcakes
Ratings and Reviews

Want to know what customers really think about Gigi's Cupcakes?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Gigi's Cupcakes's official site
⭐ Average Rating
4.3
🧮 Total Number of Reviews
10,869
⚠️ Reviews 1–3 Stars
19%
🚫 Stores Under 4 Stars
31%
🔁 Review Response Rate
35.20%
📝 Average Number of Reviews per Store
136

How Many Gigi's Cupcakes
Locations Are There in the U.S.?

Gigi's Cupcakes operates 81 locations across the United States, based on available review data.
See 81 Gigi's Cupcakes Locations on Atlas by Superorder

Recent Gigi's Cupcakes
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

The BEST cupcakes I've had in my 43 years of life!

July 2025

Local Bakery in Bay Ridge

Place was clean & it had a small dine-in area

June 2025

Said it was open until 9 but was closed at 730 with no sign on door.

June 2025

Cute store. Good pineapple/coconut cupcake,. Kids loved them of course .

June 2025

Sooooo yummy! You will not be disappointed!

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Frequently Asked Questions

How does Gigi's Cupcakes respond to customer reviews online?
Gigi's Cupcakes replies to 35.20% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Gigi's Cupcakes have across all locations?
Gigi's Cupcakes has received 10,869 total reviews across its locations on Google.
Where do Gigi's Cupcakes's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Gigi's Cupcakes locations nationwide. The overall rating is an average of all available review data.
Is Gigi's Cupcakes actively managing its online reputation?
Based on review response rate and activity, Gigi's Cupcakes appears to be actively monitoring guest feedback on Google. 35.20% of its reviews receive direct replies from the brand or location staff.
Based on public data, Gigi's Cupcakes does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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