KFC
Ratings and Reviews

Want to know what customers really think about KFC?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See KFC's official site
⭐ Average Rating
3.5
🧮 Total Number of Reviews
2,238,585
⚠️ Reviews 1–3 Stars
43%
🚫 Stores Under 4 Stars
95%
🔁 Review Response Rate
1.91%
📝 Average Number of Reviews per Store
591

How Many KFC
Locations Are There in the U.S.?

KFC operates 3,787 locations across the United States, based on available review data.
See 3,787 KFC Locations on Atlas by Superorder

Recent KFC
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

I think they should pluck the feathers off before cooking!

July 2025

Biscuits taste a little doughy and livers were hard. Also alittle pricey

July 2025

Food was salty. They were busy. Not a lot of cashiers. Place was clean.

July 2025

Best store in the area. Food was so good. Plus the app offers a lot of deals.

July 2025

Location likes to close early. Don't believe 11pm

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Frequently Asked Questions

How does KFC respond to customer reviews online?
KFC replies to 1.91% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does KFC have across all locations?
KFC has received 2,238,585 total reviews across its locations on Google.
Where do KFC's ratings come from?
Ratings shown on this page are based on Google reviews from customers at KFC locations nationwide. The overall rating is an average of all available review data.
Is KFC actively managing its online reputation?
Based on review response rate and activity, KFC appears to be actively monitoring guest feedback on Google. 1.91% of its reviews receive direct replies from the brand or location staff.
Based on public data, KFC does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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