Neapolitan Pizza
Ratings and Reviews

Want to know what customers really think about Neapolitan Pizza?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Neapolitan Pizza's official site
⭐ Average Rating
4.4
🧮 Total Number of Reviews
170,986
⚠️ Reviews 1–3 Stars
15%
🚫 Stores Under 4 Stars
20%
🔁 Review Response Rate
33.02%
📝 Average Number of Reviews per Store
415

How Many Neapolitan Pizza
Locations Are There in the U.S.?

Neapolitan Pizza operates 417 locations across the United States, based on available review data.
See 417 Neapolitan Pizza Locations on Atlas by Superorder

Recent Neapolitan Pizza
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Had a huge order. Everything was correct and delicious 😋

July 2025

The staff was very nice and helpful.
The pizza was excellent!!

July 2025

Service with Michele C was superb and Food was delicious !

July 2025

Delicious pizza, beverage options aren’t great.

July 2025

Best Location, Owner Is So Friendly, Food Is Excellent Every Time & Consistent

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Frequently Asked Questions

How does Neapolitan Pizza respond to customer reviews online?
Neapolitan Pizza replies to 33.02% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Neapolitan Pizza have across all locations?
Neapolitan Pizza has received 170,986 total reviews across its locations on Google.
Where do Neapolitan Pizza's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Neapolitan Pizza locations nationwide. The overall rating is an average of all available review data.
Is Neapolitan Pizza actively managing its online reputation?
Based on review response rate and activity, Neapolitan Pizza appears to be actively monitoring guest feedback on Google. 33.02% of its reviews receive direct replies from the brand or location staff.
Based on public data, Neapolitan Pizza does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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