NAYA
Ratings and Reviews

Want to know what customers really think about NAYA?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See NAYA's official site
⭐ Average Rating
4.3
🧮 Total Number of Reviews
15,680
⚠️ Reviews 1–3 Stars
15%
🚫 Stores Under 4 Stars
5%
🔁 Review Response Rate
26.74%
📝 Average Number of Reviews per Store
253

How Many NAYA
Locations Are There in the U.S.?

NAYA operates 64 locations across the United States, based on available review data.
See 64 NAYA Locations on Atlas by Superorder

Recent NAYA
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

The food is delicious and the service is average.

July 2025

Bad service, the food was nothing special

July 2025

Why not to have pre defined options? Why do you make me think ? I’m not a chef.

July 2025

Fresh and authentic flavors. Never disappoints!

July 2025

Always delicious! Hits the spot for a quick lunch break pick up.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

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Frequently Asked Questions

How does NAYA respond to customer reviews online?
NAYA replies to 26.74% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does NAYA have across all locations?
NAYA has received 15,680 total reviews across its locations on Google.
Where do NAYA's ratings come from?
Ratings shown on this page are based on Google reviews from customers at NAYA locations nationwide. The overall rating is an average of all available review data.
Is NAYA actively managing its online reputation?
Based on review response rate and activity, NAYA appears to be actively monitoring guest feedback on Google. 26.74% of its reviews receive direct replies from the brand or location staff.
Based on public data, NAYA does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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