Popeyes
Ratings and Reviews

Want to know what customers really think about Popeyes?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Popeyes's official site
⭐ Average Rating
3.5
🧮 Total Number of Reviews
2,872,202
⚠️ Reviews 1–3 Stars
40%
🚫 Stores Under 4 Stars
90%
🔁 Review Response Rate
48.82%
📝 Average Number of Reviews per Store
980

How Many Popeyes
Locations Are There in the U.S.?

Popeyes operates 2,932 locations across the United States, based on available review data.
See 2,932 Popeyes Locations on Atlas by Superorder

Recent Popeyes
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Coretha She have a very nice personality. Good customer service.

July 2025

Ckean store, hot fresh food, and great hospitality.

July 2025

They didn't have any napkins the wait to order was too long

July 2025

Very good service. The food at the restaurant is delicious.

July 2025

The employees treat customers well and the food they offer is delicious.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

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Frequently Asked Questions

How does Popeyes respond to customer reviews online?
Popeyes replies to 48.82% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Popeyes have across all locations?
Popeyes has received 2,872,202 total reviews across its locations on Google.
Where do Popeyes's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Popeyes locations nationwide. The overall rating is an average of all available review data.
Is Popeyes actively managing its online reputation?
Based on review response rate and activity, Popeyes appears to be actively monitoring guest feedback on Google. 48.82% of its reviews receive direct replies from the brand or location staff.
Based on public data, Popeyes does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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